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I've paid, but I received a late payment notification

If you have paid your loan instalment, but still received a notification from MFC, there’s probably a simple explanation. Read more here.

Your Options

Call Us

Call us on 0860 879 900 and ask for assistance

Benefits

  • Our friendly staff are able to check on your account status.

 

What To Do

  1. Call us on 0860 879 900 and ask for assistance.

 

Possible Drawbacks

None.

SMS or Email us to check your outstanding balance

SMS or Email us to receive your outstanding balance by email

Benefits

  • This is a quick and convenient way to check your latest balance

 

What To Do

  1. SMS "B" (for Balance) and leave a space, followed by your ID number to 31795, from the cellphone number you supplied to us. Read more here.
  2. Alternatively, send an email to selfservice@mfc.co.za and type the following in the subject line of the email: “B” (for Balance), a space, and your ID number. Read more here.

 

Possible Drawbacks

You may receive an error message via SMS. Please check our troubleshooting information here.

Contact Us

p0860 879 900
p0860 879 900
p0860 879 900
p0860 879 900
p0860 879 900
p011 879 9321
p0860 879 900
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