I've paid, but I received a late payment notification
Your Options
Call Us
Call us on 0860 879 900 and ask for assistance
Benefits
- Our friendly staff are able to check on your account status.
What To Do
- Call us on 0860 879 900 and ask for assistance.
Possible Drawbacks
None.
0860 879 900
SMS or Email us to check your outstanding balance
SMS or Email us to receive your outstanding balance by email
Benefits
- This is a quick and convenient way to check your latest balance
What To Do
- SMS "B" (for Balance) and leave a space, followed by your ID number to 31795, from the cellphone number you supplied to us. Read more here.
- Alternatively, send an email to selfservice@mfc.co.za and type the following in the subject line of the email: “B” (for Balance), a space, and your ID number. Read more here.
Possible Drawbacks
You may receive an error message via SMS. Please check our troubleshooting information here.
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